Evaluations
Build questionnaires, assign them to vendors, schedule recurring evaluations, and review scored responses.
Overview
Evaluations (questionnaires) are VenTrack's primary tool for assessing vendor risk and compliance. You can build custom questionnaires, assign them to vendors, and VenTrack automatically scores the responses.
Building a questionnaire
Navigate to Evaluation Builder in the sidebar and click Create Questionnaire.
Structure
A questionnaire consists of:
- Title and description — identify the evaluation
- Sections — logical groupings of questions (e.g., "Data Security", "Access Control")
- Questions — individual items within each section
Question types
VenTrack supports several question types:
| Type | Description |
|---|---|
| Multiple Choice | Single selection from predefined options |
| Checkbox | Multiple selections allowed |
| Text | Free-form text response |
| Yes/No | Simple binary answer |
| Rating | Numeric scale rating |
| File Upload | Attach supporting documents |
Scoring
Each question option can have a score weight. VenTrack calculates a total score for the response based on the weights assigned to selected answers. This produces a consistent, comparable risk score across vendors.
Assigning evaluations
There are two ways to assign an evaluation to a vendor:
Manual assignment
- Go to the vendor's detail page
- Click the Evaluations tab
- Click Start Evaluation
- Select the questionnaire to assign
- Choose the assignee (internal team member or vendor contact)
Scheduled evaluations
Navigate to Schedules in the sidebar to set up recurring evaluations:
- Select a questionnaire and vendor
- Choose frequency (monthly, quarterly, annually, or custom)
- Set start and end dates
- VenTrack automatically creates and assigns new evaluation instances on schedule
Responding to evaluations
For internal users
Navigate to My Evaluations in the sidebar to see evaluations assigned to you. Click an evaluation to fill in responses.
For vendor contacts
Vendors assigned via email receive a link to complete the evaluation directly. They can fill in responses without needing a VenTrack account.
Reviewing responses
Go to Evaluation Responses to see all submitted responses across vendors. Each response shows:
- Overall score and percentage
- Per-section breakdown
- Individual question responses
- Status (draft, submitted, reviewed)
Templates
Mark a questionnaire as a template to reuse it across multiple vendors. Templates appear in the questionnaire selection dropdown when assigning evaluations.